| FOODS GOLD WINNER Campaign: DORITOS ID3
Promoter: PepsiCo UK & Ireland
Agency: Initials Marketing
Account director: Phil Norris |
| Creative director: Allan Guy The target market for savoury snacks – 16 to 24-year-old males – is not only one of the most competitive, it is also one of the most cynical about promotions. To deliver distinctive added value within the brand’s values, a new mystery flavour formed the basis of an interactive online story, using the three-sided nature of the snack as the basis for offering three choices at each step of a three chapter story, with three lives available via promotional packs. The campaign exceeded its targets both in sales and brand engagement. The judges applauded it for pushing the boundaries of what promotional marketing is all about and for the bravery of the client. SILVER Campaign: MARMITE – FREE HORRID HENRY AUDIOBOOK DOWNLOAD
Promoter: Unilever
Agency: iris nation
Account director: Katie Scotland
Creative director: Andy Regan BRONZE Campaign: TYRELLS – WIN A TRACTOR!
Promoter: Tyrells
Agency: Toucan
Account director: Mike Benns
Creative director: Kate Springgay |
 | NON-ALCOHOLIC DRINKS GOLD WINNER Campaign: RIBENA OUT FOR LUNCH
Promoter: GlaxoSmithKline
Agency: Billington Cartmell
Account director: Peter Holgate
Creative director: Beri Cheetham |
| To increase sales and consideration of Ribena as a lunchtime drink,
an instant win mechanic was used to appeal to young urban consumers.
This offered an inflatable lunchtime assistant who could ‘do their
work’ while they enjoyed a full lunch hour out of the office – research
shows that most workers take just 17 minutes. A million assistants were
available to win, becoming an office must-have and gaining fame on
Facebook. The promotion also offered to recycle all inflatables once
winners had finished with them. The results were sales 149% over target
with a 2% increase in penetration and market share. SILVER Campaign: GIMME CREDIT – EVERY
PACK GETS 50p MOBILE CREDIT
Promoter: Coca-Cola Great Britain
Agency: BD Network
Account director: Stephen Parker
Creative director: Aaron Martin BRONZE Campaign: PEPSI MAX – MAX IT FOR £1
MILLION
Promoter: Britvic Soft Drinks
Agency: Euro RSCG KLP
Account director: Chris Carter
Creative director: Derek Bain |
 | CUSTOMER SERVICES PROGRAMME GOLD WINNER Campaign: ALLSTARS Promoter: Mercedes Benz
Agency: River Marketing |
| Account director: Claire O’Brian, Simon Porri
Creative director: Zachary D’ArcyWillet Shifting the emphasis of the Mercedes Benz and Smart Car employee
engagement programme towards business-critical measures was a challenge
in a difficult market and with a reduced budget. By putting customer
satisfaction index scores at its heart, Allstars was able to improve
customer service and sales performance.
The programme also shifted
entirely online, running team leagues for sales and after-sales, using
points gained quarterly for performance against specific measures. A
participation rate of 85% of retailers was achieved. |
| AUTOMOTIVE GOLD WINNER Campaign: VOLKSWAGEN CAMPERVAN ESCAPE
Promoter: Volkswagen |
| Agency: Iris London
Account director: Alistair Bryan
Creative director: Simon Mannion Volkswagen’s California campervan needs to be experienced to get a
“moment of realisation” about how unique it is. The campaign worked to
position it as a symbol of freedom and quality of life, around the idea
of escape, and capitalising on the trend for “staycations”. Using brand
ambassadors like JoWiley to gain PR exposure and brand partners (Cool
Camping, Snow+Rock, Cycle Surgery), combined with social media and
events involving biking, kiting and surfing, three target groups were
encouraged to see the van for themselves. The campaign sold 17 more
vehicles than targeted, despite tough conditions in the automotive
market. SILVER Campaign: NEW FORD KA ‘GO FIND IT TOUR’
Promoter: Ford Motor Company
Agency: OgilvyAction
Account director: Hannah Vicary
Creative director: JeffWite |
TRAVEL AND LEISURE
BRONZE Campaign: ‘WALKING WITH
DINOSAURS: THE ARENA
SPECTACULAR’ AND THE SUN
Promoter: aka
Agency: aka
Account director: Charlotte Franklin
Creative director: N/A BRONZE Campaign: adiTOUR
Promoter: adidas
Agency: Evoke Marketing & Events
Account director: Anna McCallum
Creative director: N/A |
 | HEALTHCARE, HOUSEHOLD, FASHION AND BEAUTY GOLD WINNER Campaign: TRIPLE VELVET TREE DETECTIVE |
| Promoter: SCA Hygiene Products UK
Agency: Chemistry Communications Group
Account director/manager: Ingrid Purcell, Sara
Andrews, Paul Durrans
Creative director: Tim Uden With a newly-launched environmental brand message, Triple Velvet was
looking to take on the market leader head-to-head. As a low interest
product, an imaginative brand spokesperson was chosen – BabyMD. Via
brand experience at 14 shopping malls, interaction with primary
school-age children and their parents was gained around the Tree
Detective concept. A virtual forest offered an immersive environment
with nature-related puzzles to solve, giving a log book, badge and
money-off coupons. The journey could be completed online, with a chance
to gain a Star Tree Detective certificate. The campaign exceeded target
and was applauded by the judges for bringing to life a difficult
product. SILVER
Campaign: LACOSTE COLOUR DNA
Promoter: Lacoste
Agency: pd3
Account director: Cameron Farrelly
Creative director: Gareth Jones SILVER
Campaign: SURF TWILIGHT SENSATIONS
Promoter: Unilever
Agency: Billington Cartmell
Account director: Claire Knowles
Creative director: Beri Cheetham |
.jpg) | PERSONAL RESPONSIBILITY AND WELLBEING GOLD WINNER Campaign: HOW ARE THE KIDS? |
| Promoter: Department of Health
Agency: EHS 4D Group
Account director: CassyWaugh, Luciana Kavanagh
Creative director: Tristan Sellen, Aaron Howard Change4Life is the first national social marketing campaign aimed at
reducing obesity. Its goal is to recruit “at risk” mothers into a
programme to help reduce the chances of their children becoming obese.
The need was for simple, clear advice that could report on poor
progress without making them feel victimised and defensive. A national
children’s health survey was used to recruit families by providing them
with a personalised action plan. The programme exceeded all targets and
was one of the most costeffective ever run by COI with a cost per
response of £5 compared to a forecast of £28. SILVER Campaign: FAMILY 1ST, CHARITY 2ND –
REMEMBER A CHARITY
Promoter: Remember a Charity
Agency: Touch DDB
Account director: Simon Ringshall, Tamsine Foggin
Creative director: Guy Bradbury |
 | RETAIL, HOME SHOPPING AND E-COMMERCE GOLD WINNER Campaign: CHILDREN IN NEED, BAKE THE BEAR |
| Promoter: ASDA
Agency: Savvy Marketing
Account director: Rachel Walker
Creative director: Chris McCash A revival in home baking was seen as a way of offsetting a drop in
charitable giving. ASDA was looking for a national fundraising
programme to help customers raise money at home – “Bake the Bear” was
the answer. Children used the kit to make Pudsey Bear cookies for sale
to friends and family, donating the proceeds to Children in Need. Kits
were given out in store and at local schools and clubs, with two
recipes and three money-off coupons for ingredients. In-store support,
inclusion in the BBC fundraising pack and online features helped the
retailer to exceed its target and raise £1.7 million. SILVER Campaign: SALVATION FROM HUNGER
Promoter: Pizza Hut
Agency: ATOM Marketing
Account director: Andy Duff
Creative director: Simon Jones BRONZE Campaign: THE NANDO’S PERI PERI
‘HOT OR NOT?’ CHALLENGE
Promoter: Nando’s
Agency:Wax Live
Account director: Lucy Gillions
Creative director: Phil Pawsey BRONZE Campaign: ASDA SPORTING CHANCE
Promoter: ASDA
Agency: Savvy Marketing
Account director: Sarah Dennis
Creative director: Mark Earnshaw |
 | DIGITAL PROMOTIONS - EMAIL GOLD WINNER Campaign: 2009 COKE ZONE – EMAIL
NEWSLETTERS
Promoter: Coca-Cola GB
Agency: Flourish
Account director: NatashaWoolley
Creative director: Keith Nichol |
| By providing a digital engagement platform for consumers which offers
rewards from on-pack entry codes, Coca-Cola is able to move beyond
on/off interactions. The objective is to reduce churn among a
large-scale critical mass of consumers. During 2009, the programme was
completely overhauled with stretch targets for uplift. Email is the
primary channel for promoting engagement, with monthly broadcasts to
the entire opted-in member base. These messages are segmented by gender
and age, personalised in the subject line and points awarded, with
bespoke creative for each segment. Response rates peaked at 42% open
and 10% click-through with a 86.4% improvement in cost per response. |
 | PARTNERSHIP MARKETING GOLD WINNER Campaign: MARMITE – FREE HORRID HENDRY AUDIOBOOK DOWNLOAD Promoter: Unilever Agency: iris nation
Account director: Katie Scotland
Creative director: Andy Regan |
|
The ‘Love It/Hate It’ positioning ofMarmite is central to the brand
and gettingMums to feed Marmite to their children is a key to future
consumption.Working with the Department for Children, Schools and
Families,Marmite chose Horrid Henry as the perfect match, as a popular
children’s character with a good fit to the DCSF “Reading for life”
campaign. A unique code on scratch panels on jars gave consumers a
chance to download one of five free audiobooks. National press and
radio was used to drive awareness of the promotion, which saw 10% of
participants redeem between two and five jars in four months, compared
to standard usage frequency of one. SILVER Campaign: ELC PARTNERSHIP
Promoter: Müller Dairy (UK)
Agency: Blue Chip Marketing (Manchester)
Account director: Myrtle Doyle
Creative director: Stewart Hilton BRONZE Campaign: PEPPA PIG PARTNERSHIP
Promoter: Müller Dairy (UK)
Agency: Blue Chip Marketing (Manchester)
Account director: Myrtle Doyle
Creative director: Stewart Hilton |
SMALL BUDGET CAMPAIGN
SILVER Campaign: 3M EYE-CATCHING PROTECTION
Promoter: 3M
Agency: SMP
Account director: Adele Pett
Creative director: Rob Ellingham |
 | SALES INCENTIVE PROGRAMMES GOLD WINNER Campaign: FORD LICENCE – ‘FILL YOUR BOOTS’ Q1 2009 INCENTIVE |
| Promoter: Ford of Britain
Agency: Euro RSCG Skybridge
Account director: Sarah Coles
Creative director: Mike Fay A
product refresh in a market facing stiff competition gave an
opportunity to get dealers excited about the Focus. Using targeted
email, sales executives were asked to complete an e-learning module
online to build their knowledge of the model and qualify to earn sales
incentive rewards of £10 to £30 for every sale, with a chance to win
bigger EuroDisney rewards via an online game after three sales.
Research showed a 20% uplift in sales performance from executives who
completed the e-learning which contributed to sales of 15% above target
overall. The judges applauded the good use of multi-level sales
incentives in a challenging market. SILVER Campaign: LAND ROVER NSL
Promoter: Land Rover UK
Agency: River Marketing
Account director: Claire O’Brien, Simon Porri |
 | EMPLOYEE REGOGNITION PROGRAMMES GOLD WINNER Campaign: SHOUT! |
| Promoter: Virgin Media
Agency: P&MM
Account director: Anita Collier
Creative director: GemmaWebb VirginMedia prides itself on a positive working environment and
needed a reward and recognition programme that reflected its brand
values. Five behaviours were identified as fundamental to the business:
human, responsible, enabling, passionate and innovative. Shout! allows
employees to nominate colleagues by uploading photos and details,
creating a hub of information, as well as sending them personalised
recognition cards. A random prize draw is regularly held from all
nominees awarding points that can be redeemed for gifts or leisure
activities. The judges liked the strong creative and theme, which was
“very Virgin”.Within a month, 79% of target activity had been achieved. SILVER Campaign: SPOTLIGHT
Promoter: Aviva
Agency: P&MM
Account director: DebbieWaddington
Creative director: Helen Jackson
ISP AWARDS 2010 BRONZE Campaign: BP SMILE
Promoter: BP
Agency: River Marketing
Account director: Nadia DiLuzio
Creative director: Zachary D’Arcy Willet |
 | BUSINESS-TO-BUSINESS GOLD WINNER Campaign: A COMPLETE SPOTTER’S GUIDE TO THE
WORLD’S MOST ELUSIVE BREEDS |
| Promoter: Financial Times
Agency: Touch DDB
Account director: Matt Jones, Charlie Elliot
Creative director: Guy Bradbury With
brand advertising revenues under pressure, the Financial Times needed
to support media buyers by showing them where their audience was, what
parts of the paper they read and how to apply clients’ marketing
budgets effectively. A specially-written book showcased six rare
‘breeds’ – groups of FT readers and the differences between them. This
was a way to overcome the frequently boring information which media
buyers reported receiving from media owners in research. A mailing to
this target audience drove an immediate and sustained uplift of traffic
to the relevant online site of 350%. The judges were impressed by the
fantastic creative and good results. SILVER Campaign: MAGNET TRADE AUTUMN
PROMOTION 2009 Promoter: Magnet Group
Agency: Refinery Marketing Communications
Account director: Philip Armitage
Creative director: David Pye BRONZE Campaign: CIBA VISION TEENS
CAMPAIGN
Promoter: CIBA Vision (UK)
Agency: Haygarth Group
Account director: Steven Gray
Creative director: Steve Rogers |
 | DIRECT MARKETING GOLD WINNER Campaign: EVERY JAR MAKES A DIFFERENCE |
| Promoter: Kraft Foods UK
Agency: Arc
Account director: Louise Dawson
Creative director: Garry Munn As
number two in the premium coffee market, Kenco faces fierce competition
with few drivers of brand switching. Following accreditation by the
Rainforest Alliance, an ongoing story and communication with consumers
were built around brand ambassadors who had won a trip to Kenco’s
sustainable farms in a previous promotion. The direct mail pack told
the story of Kelly’s visit in her own words using real pictures and
styled like an airmail. This was supported by a coupon and in-store and
online marketing with experiential sampling activity. The judges loved
the creative work and its original, personal engagement with the target
audience. SILVER Campaign: THE FRIENDS OF
ARTHUR BELL
Promoter: Diageo GB
Agency: The Pulse Group
Account director: Fenella Rogers
Creative director: Tony O’Brien BRONZE Campaign: A COMPLETE SPOTTER’S
GUIDE TO THE WORLD’S MOST
ELUSIVE BREEDS
Promoter: Financial Times
Agency: Touch DDB
Account director: Matt Jones, Charlie Elliot
Creative director: Guy Bradbury |
.jpg) | BRAND EXPERIENCE
GOLD WINNER Campaign: BLISTER PLASTERS. AND CLUB
NIGHTS?
Promoter: Johnson & Johnson
Agency: Jeffries Parsons Myers Harvey |
| Account director: Genny Goldfinch
Creative director: Phil Mountjoy Although
the market leader, Compeed blister plasters had limited awareness
outside of niche users. Through sampling, the brand was looking to
reposition itself and gain incremental sales from a new, broader group
of 18 to 35-year-old women. Research that women change their shoe type
once temperatures pass 60°F directed sampling at city centre evenings
out, taxis home and Ladies Day at the races. The programme focused on
allowing young women to be unstoppable by allowing them to wear the
shoes they want without the pain of a blister. Value share grew by 36%
to record levels with every target for the campaign exceeded. SILVER Campaign: NEW FORD KA ‘GO FIND IT
TOUR’
Promoter: Ford Motor Company
Agency: OgilvyAction
Account director: Hannah Vicary
Creative director: JeffWitek BRONZE Campaign: TRIPLE VELVET TREE DETECTIVE
Promoter: SCA Hygiene Products UK
Agency: Chemistry Communications Group
Account director/manager: Ingrid Purcell,
Sara Andrews, Paul Durrans
Creative director: Tim Uden |
 | NEW REWARD/EMPLOYEE BENEFITS SOLUTION GOLD WINNER Campaign: MISSION X
Promoter: Microsoft |
| Agency: Euro RSCG KLP
Account director: Sophie Bastin
Creative director: Rob MacDonald Retail
service personnel are the key frontline influencers in the Christmas
trading period for gaming. Customers rely on staff in GameStop to
advise them, making their advocacy of Xbox essential; yet much of the
communication they receive is generic. TheMission X programme was
designed to educate RSPs about the product, to help them sell it, and
to reward them for doing so. Using aMission Impossible-style spy game,
the programme hand-delivered briefing packs and followed up with
Christmas cards and emails. Prizes included the ultimate prize of a
visit to the E3 Expo in Los Angeles, leading to big increases in
console sales and attach rates. |
|  | EXPERIENTIAL MARKETING AT POINT OF SALE GOLD WINNER Campaign: THE HONEY WAFFLES FACTORY
Promoter: Honey Monster Foods
Agency: Hotcow
Account director: Sally Durcan
Creative director: N/A |
| To expand the brand and achieve standout, a strategic shift from
marketing to families, rather than kids was necessary. HoneyWaffles was
new in the category and driven through a multi-tiered campaign as part
of the “feed the fun” ethos of the brand. Factory sets were placed in
shopping centres to bring the product to life with monster-size boxes,
spoons and bowls, games and specially-dressed helpers. In stores, giant
cereal boxes, fur-covered sampling bins and ‘Meet the HoneyMonster’
were deployed. Overall sales rose between 83% (Asda) and 261% (Tesco).
The judges enjoyed the well-executed traditional techniques that
achieved dwell time from shoppers. |
|
 | EXPERIENTIAL MARKETING AT POINT OF SALE
GOLD WINNER Campaign: PLENTY LAUNCH
Promoter: SCA Hygiene Products UK
Agency: Chemistry Communications Group
Account director: Ingrid Purcell, Sarah Andrews, Sam Maitland,
Mark Anderson
Creative director: Tim Uden |
| Following
its acquisition of Bounty in 2007, SCA had to rename the product – no
small challenge when rebrandings can see market share drop by 20%. The
campaign needed to reassure existing consumers and encourage them to
buy Plenty. Top selling stores were selected for a unique branded
shopper experience using NintendoWii with a controller designed like a
paper towel. By wiping off Bounty to reveal Plenty packs, shoppers
could win branded key rings. Coupons were also distributed in leaflets
to incentivise consumers. By focusing on loyalists, the campaign
achieved actual value growth. The judges were impressed by the
innovative use of technology. BRONZE Campaign: LAUNCH OF EXCLUSIVE WHITE NOKIA N97
Promoter: Nokia
Agency: JWT
Account director: Rebecca Dicker
Creative director: DaveWoods |
NEW PRODUCT LAUNCH SILVER Campaign: LAUNCH OF EXCLUSIVE
WHITE NOKIA N97
Promoter: Nokia
Agency: JWT
Account director: Rebecca Dicker
Creative director: DaveWoods BRONZE Campaign: VW POLO FILM FESTIVAL
Promoter: Volkswagen
Agency: Touch DDB
Account director: Amanda Griffiths
Creative director: Guy Bradbury |
 | MEDIA GOLD WINNER Campaign: A COMPLETE SPOTTER’S GUIDE TO
THE WORLD’S MOST ELUSIVE BREEDS |
| Promoter: Financial Times
Agency: Touch DDB
Account director: Matt Jones, Charlie Elliot
Creative director: Guy Bradbury With
brand advertising revenues under pressure, the Financial Times needed
to support media buyers by showing them where their audience was, what
parts of the paper they read and how to apply clients’ marketing
budgets effectively. A speciallywritten book showcased six rare
‘breeds’ – groups of FT readers and the differences between them. This
was a way to overcome the frequently boring information which media
buyers reported receiving from media owners in research. A mailing to
this target audience drove an immediate and sustained uplift of traffic
to the relevant online site of 350%. The judges were impressed by the
fantastic creative and good results. SILVER Campaign: BLIGHTY LAUNCH
Promoter: UKTV
Agency: Mediator
Account director: Caroline Brosnan
Creative director: N/A BRONZE Campaign: TIMES+
Promoter: News International
Agency: News International
Account director: SuziWatford
Creative director: N/A |
.jpg) | LONG-TERM RELATIONSHIP MARKETING GOLD WINNER Campaign: 2009 COKE ZONE (COKEZONE.CO.UK) Promoter: Coca-Cola GB
Agency: Carlson Marketing
Account director: Brune Torrente
Creative director: Piggy Lines |
| By providing a digital engagement platform for consumers which offers rewards from on-pack entry codes, Coca-Cola is able to move beyond on/off interactions. The objective is to reduce churn among a large-scale critical mass of consumers.
During 2009, the programme was completely overhauled with stretch targets for uplift. The website has been reorganised around six “passion points” of music, entertainment, sport, fashion, gaming and charity, with a variety of associated prize draws, instant wins and rewards. Incentives have been added for word-of-mouth member
acquisition. The judges were impressed by the gold standard support and execution given to a programme that beat registration targets by 34%. SILVER
Campaign: SAINSBURY’S ACTIVE KIDS, WIN £50 EVERY 5 MINUTES
Promoter: Sainsbury’s
Agency: Initials Marketing
Account director: Eddie Mills
Creative director: Nick Presley |
.jpg) | DIGITAL PROMOTIONS – MULTI-PLATFORM GOLD WINNER Campaign: 2009 COKE ZONE (COKEZONE.CO.UK) |
| Promoter: Coca-Cola GB
Agency: Carlson Marketing
Account director: Brune Torrente
Creative director: Piggy Lines
By
providing a digital engagement platform for consumers which offers
rewards from on-pack entry codes, Coca-Cola is able to move beyond
on/off interactions. The objective is to reduce churn among a
large-scale critical mass of consumers. During 2009, the programme was
completely overhauled with stretch targets for uplift. The website has
been re-organised around six “passion points” of music, entertainment,
sport, fashion, gaming and charity with a variety of associated prize
draws, instant wins and rewards. A raft of digital activity was used to
drive member registration, including email, affiliate banners, digital
media and search. A blog and Twitter feed were created and social
bookmarking enabled. SILVER Campaign: FELIX KITTEN FACTOR
Promoter: Nestlé Purina Pet Care
Agency: Jeffries Parsons Myers Harvey
Account director: Genny Goldfinch
Creative director: Richard Parsons BRONZE Campaign:WALKERS ‘DO US A
FLAVOUR – WIN A PACKET’
Promoter:Walkers Crisps
Agency: Digital Jigsaw
Account director: Simon Smith
Creative director: Steve Gardner |
.jpg) | ART DIRECTION GOLD WINNER Campaign:WHITE SKULL
Promoter: Samsung Electronics (UK)
Agency: MWorks
Account director: Natacha Due
Creative director: Lee Jobling |
| SamsungMobile launches more than 80 handsets each year, making
differentiation and exclusivity essential. For the Genio Touch, O2 were
offering an exclusive white model during the key seasonal trading
period of Halloween and as part of its Pay+Go Dongle offer. The theme
needed to capture shoppers centred on 31st October, putting the product
at the heart of the creative execution. This was inspired by classic
horror movie posters of the 1930s. On a modest budget and short
timescale, the work achieved incremental increases in store footfall
and a sales spike. The judges praised the creative as outstanding for
its graphic elegance and pure simplicity. SILVER Campaign: TRIPLE VELVET TREE DETECTIVE
Promoter: SCA Hygiene Products UK
Agency: Chemistry Communications
Group
Account director/manager: Ingrid Purcell,
Sara Andrews, Paul Durrans
Creative director: Tim Uden BRONZE Campaign: VW POLO FILM FESTIVAL
Promoter: Volkswagen
Agency: Touch DDB
Account director: Amanda Griffiths
Creative director: Guy Bradbury |
 | COPYWRITING GOLD WINNER Campaign: TANGO WITH ADDED TANGO |
| Promoter: Britvic Soft Drinks
Agency: KLP Euro RSCG
Account director: Chris Carter, Hayley Pedrick
Creative director: Jamie Putnam (copy), Derek Bain (art direction) Tango
has fallen out of favour with teenagers since its heyday in the 1990s.
To re-engage this core audience, a limited edition can was introduced
and distribution strengthened. A strong on-pack idea was needed to
deliver an experience in line with the campaign proposition, “Too much
Tango makes your world go wonky”. The theme played on the addition of
extra ingredients to other drinks, such as vitamins, and directed
consumers to a “Tango with added Tango” helpline. This offered advice
about “side-effects”, with four scripts randomly rotated. The judges
noted that copywriting is probably the unsung hero of many campaigns,
yet this campaign showed impressive confidence in the relationship with
the audience. SILVER Campaign: A COMPLETE SPOTTER’S GUIDE
TO THE WORLD’S MOST ELUSIVE BREEDS
Promoter: Financial Times
Agency: Touch DDB
Account director: Matt Jones, Charlie Elliot
Creative director: Guy Bradbury |