British Gas consolidates fulfilment with HighCo MRM
Friday May 16, 2014 at 4:43pm
British Gas has consolidated its fulfilment operations into a single fulfilment partner, HighCo MRM, after a competitive review. HighCo MRM has been working for British Gas since 2007 across a wide variety of campaigns including high profile customer activity such as Generation Green and Free Swim, as well as providing ongoing mail order support, contract packing, sourcing and fulfilment to support a number of internal stakeholders. Mark Jarrett, 3rd party fulfilment manager at British Gas, says: “We took the decision to commit to working with HighCo MRM as we trust their services and know they innovate in the management of the customer experience whilst keeping their eye on the ball in terms on cost effectiveness.” HighCo MRM is wholly owned by HighCo S.A., the largest provider of marketing services in Europe. With operations in 15 countries, HighCo delivers intelligent marketing solutions to brands and retailers to allow them to engage with their customers along the entire path to purchase.